A phone’s push notifications can contain a significant amount of information about you, your communications, and what you do throughout the day. They’re important enough to government investigations that Apple and Google now both require a judge’s order to hand details about push notifications over to law enforcement, and even with that requirement Apple shares data on hundreds of users. More recently, we also learned from a 404 Media report that law enforcement forensic extraction tools can unearth the text from deleted notifications, including those from secure messaging tools, like Signal. The good news is that you can mitigate some of this risk. 

There are two points where notifications may betray your privacy: when they’re transmitted over cloud servers and once they land on the device. Let’s start with the cloud. It might seem like push notifications come directly from an app, but they are typically routed through either Apple or Google’s servers first (depending on if you use iOS or Android). According to a letter sent to the Department of Justice by Senator Wyden, the content of those notifications may be visible to Apple and Google, and at the very least the companies collect some metadata about what apps send a notification and when. App providers have to make the decision to hide the content from Apple and Google and implement that functionality; Signal is one app that does this. 

Then, once the notifications land on your phone, depending on your settings, the notification content may be visible on your lock screen without needing to unlock the device. This can be dangerous if you lose your device, someone steals it, or it’s confiscated by law enforcement. 

You may clear notifications after looking at them. But it turns out the content notifications get recorded in your device’s internal storage, which then makes them susceptible to recovery with certain types of forensic tools. Notification content may even persist after the app is deleted, if the OS doesn’t fully purge the app’s notification data. 

We still have a lot of unanswered questions about how the notification databases work on devices. We do not know how long notifications are stored, or whether they’re backed up to the cloud, in which case the cloud provider could get backdoor access to the content of messages if the backups are enabled and not end-to-end encrypted. This may also make backups vulnerable to law enforcement demands for data. 

Which is all to say that there are myriad ways that law enforcement can access the content or metadata of push notifications. Let’s fix that.

Consider the Strongest Notification Protections for Your Secure Messaging Apps

Secure chat tools are designed to keep the content of the messages safe inside the app. So, for secure chat apps like WhatsApp and Signal, that means the company that makes those apps cannot see the content of your messages, and they’re only accessible on your and your recipients’ devices. Once messages land on a device, it’s still important to consider some privacy precautions, particularly with notifications. 

Signal
Signal offers three levels of information to include in notifications, all which are pretty self explanatory:

• Name, Content, and Actions (Name and message on Android) shows the entirety of a message as well as who sent it (on iPhone you can also slide to reply, mark as read, or call back). 
• Name only only shows the name of the sender. 
• No Name or Content (No name or message on Android) will only show that you have a message from Signal, not who sent it or what it’s about. 

To change your settings:

• On iPhone: Tap your profile picture, then Settings > Notifications > Show.
• On Android: Tap your profile picture, then Notifications > Show. 

WhatsApp
WhatsApp only has one option for this, and it’s currently limited to iPhone, but you can at least tell the app not to include the content of a message in the notification:

• Open WhatsApp for iPhone, tap the “You” bar, then Notifications, and disable the Show preview option.

Check your other apps to see if they offer similar settings.

Limit Your Notifications Device-Wide

Since Apple and Google manage push notifications for their respective devices, they also have some visibility into certain data. Push notification data can include certain types of metadata, like which app sent a notification and when, as well as the account ID associated with the phone. In some cases, Apple and Google may have access to unencrypted content, including the content of the text in a notification or other information from the app itself. 

For most app notifications, there’s no simple way to easily figure out what metadata might be gleaned from a notification, or if the notification is unencrypted or not. But some app developers have described details along these lines. For example, Signal president Meredith Whittaker explained on social media how the Signal app handles notifications entirely on-device. Searching online for an app name along with “notification privacy,” “notification encryption” or “notification metadata” may help answer your questions, or you may need to dig around in support forums for the app.

It’s also good to reconsider whether any app should be sending you notifications to begin with. Aside from a potential decrease in the number of distractions you endure throughout the day, or the level of chaos on display on your lockscreen, limiting the apps that can send notifications and what content is visible in them can improve your privacy with respect to the sorts of metadata that may be gathered by the companies, as well as any content that may be viewable if someone has physically accessed your device.

To check and change your settings on iPhone

• Open Settings > Notifications.
• On the Show Previews option, you can choose whether to show the content of notifications on the lock screen, “Always,” which doesn’t require unlocking the device, “When Unlocked,” which does, and “Never,” which means notifications won’t have any details, just that you have a notification in an app. 
• Alternatively, you can scroll down and change these settings per app. Just tap the app name, then the Show Previews menu, and choose how you’d like them to appear. Or, if you’ve decided you don’t want notifications from that app at all, uncheck the Allow Notifications option.

To check and change your settings on Android
The core version of Android relies on app developers to develop specific settings more than controlling them on a platform-wide level.

• Open Settings > Notifications > App notifications to disable notifications from any app completely. Some apps may also offer internal notification options for specific types of notices, like new messages, that you can control in the app itself. Tap an app name, then tap the Addition settings in the app option to potentially customize it more.
• You can also experiment with the sensitive content setting. This is up to the developer to set properly, but when done so, most notifications will require at least unlocking the device to see them. Open Settings > Notifications > Notifications on lock screen and disable “Show sensitive content.”

Control What Notifications AI Tools Can Access

In an attempt to make notifications easier to skim, both Android and iOS offer optional ways to get notification summaries using their AI tools that summarize the content of notifications. On an individual app level, WhatsApp offers this as well. Some of these summarization tools, like Apple’s, run on the device, while others, like WhatsApp’s, do not. This can all be a lot to keep track of, and sending data off device may create some level of risk for some messages.

Since this is a bit more complicated, we have another blog post that walks through the steps to take to protect messaging from accidentally ending up in AI tools built into Apple and Google's devices. For WhatsApp specifically, we have a blog detailing when you might want to turn on the app’s “Advanced Chat Privacy” feature, which can disable summaries for both yourself and others in the chat.

Balancing security, privacy, and usability with something like push notifications is a complicated task. At the very least, Apple and Google should better ensure that the content of these notifications isn’t transmitted over their servers in plain text. The companies need to also make sure that device operating systems don’t back up the notification database to the cloud, and when an app is deleted, that all notification data is purged.

We appreciate that apps like Signal allow you to control what’s visible with notifications on a per-app basis, and we’d like to see this level of granularity of choices in other secure messaging tools, like WhatsApp. Likewise, more apps should handle push notifications similarly to the way Signal does, where a ping is sent to wake up the app to check for messages, and the content of that message is never sent across servers.

EFF calls on the Kuwaiti government to immediately release journalist Ahmed Shihab-Eldin. An award-winning journalist and television host who worked for Al Jazeera for many years, Shihab-Eldin—a dual American-Kuwaiti citizen—was arrested in Kuwait on March 3 while visiting family. The Committee to Protect Journalists (CPJ) reported yesterday that it is believed he has been charged with spreading false information, harming national security, and misusing his mobile phone.

According to the Guardian, Shihab-Eldin published footage of a U.S. Air Force F-15 E Strike Eagle crash, and posted to his Substack about the incident, noting that video circulating online showed local residents assisting the crash survivors. 

Kuwait is one of several countries that has recently cracked down on reporting amidst the ongoing war. Kuwait’s Ministry of Interior posted on X on March 3—the same day Shihab-Eldin was arrested—warning people in the country “not to photograph or publish any clips or information related to missiles or relevant locations.” Earlier this month, the UN Office of the High Commissioner for Human Rights (OHCHR) highlighted a new decree in Kuwait banning the circulation of reports that seek to “undermine the prestige of the military” or erode public trust in it. 

As reported by local media, the decree states that “those who intentionally publish statements or news or circulate false reports and rumors about military authorities resulting in weakening the trust in them and their morale, in addition to undermining their prestige, are punishable by three to 10 years in jail and a fine between KD 5,000 and 10,000.” The decree also imposes a penalty ranging from seven years to life imprisonment for “authorized people who cause financial loss or damage to the military authorities while carrying out a transaction, operation, project or case or obtaining any profit from such deals.”

In contrast to neighboring Gulf states, Kuwait has historically allowed the press to operate with relative freedom, and even introduced a law in 2020 protecting the right to access information. In practice, however, the government exercises considerable control over the media. Furthermore, there are several laws, including cybercrime legislation introduced in 2016, that restrict freedom of expression.

EFF is deeply concerned that Ahmed has not been seen nor heard from in nearly six weeks. We call on the government of Kuwait to immediately release Ahmed Shihab-Eldin. 

This is the fourth installment of a blog series reflecting on the global digital legacy of the 2011 Arab uprisings. You can read the rest of the series here.

Iran’s internet has been intermittently disrupted for months. After years of bombardment, Gaza’s telecommunications infrastructure remains fragile. In India, recurring shutdowns and throttling have become a routine response to protests and unrest, cutting millions off from news, work, and basic services. Across dozens of other countries, governments increasingly treat connectivity itself as something that can be weaponized—cut, slowed, or selectively restored to shape what people can see, say, and share. In 2024 alone, authorities imposed 304 internet shutdowns across 54 countries—the highest number ever recorded.

In 2011, when protesters in Tunisia, Egypt, and beyond used social media to broadcast their uprisings to the world, many observers heralded a new era of networked freedom. Governments, however, responded quickly by developing and refining systems of control that have only grown more sophisticated over time. Today’s landscape of regulation, blackouts, and degraded networks reflects that trajectory, as early experiments in censorship and disruption have hardened into a durable system of control—what began as an emergency measure has become a normalized infrastructure of control.

A Brief History of Internet Shutdowns

Egypt’s 2011 internet shutdown wasn’t the first. Although the government’s heavy-handed response after just two days of protests caught the world’s attention, Guinea, Nepal, Myanmar, and a handful of other countries had previously enacted shutdowns. But Egypt marked a turning point. In the years that followed, shutdowns increased sharply worldwide, suggesting that governments had taken note—adopting network disruptions as a tactic for suppressing dissent and limiting the flow of information within and beyond their borders.

On January 28, 2011, at 12:34 a.m. local time, five of Egypt’s internet service providers (ISPs) shut down their networks. At least one provider—Noor, which also hosted the Egyptian stock exchange—remained online, leaving only about 7% of the country connected. 

In the aftermath of President Hosni Mubarak’s resignation, rights groups sought to understand how such a sweeping shutdown had been possible—and how future incidents might be prevented. There was no centralized “kill switch.” Instead, authorities leveraged the country’s highly consolidated telecommunications sector, which all operate by government license. With only a handful of ISPs, a small number of directives was enough to bring most of the network offline.

In the years following Egypt’s 2011 shutdown, telecommunications companies—many of which had been directly implicated in enabling state-ordered disruptions—began to organize around a shared set of human rights challenges. Beginning that same year, a group of operators and vendors quietly convened to examine how the UN Guiding Principles on Business and Human Rights applied to their sector, particularly in contexts where government demands could translate into sweeping restrictions on access. By 2013, this effort had formalized into the Telecommunications Industry Dialogue, bringing together major global firms to develop common principles on freedom of expression and privacy and, through a partnership with the Global Network Initiative, engage more directly with civil society. The initiative reflected a growing recognition that telecom companies—unlike platforms—operate at a critical chokepoint in the network. But it also underscored the limits of voluntary approaches: while the Dialogue helped establish shared norms, it did little to constrain the legal and political pressures that continue to drive shutdowns—or to prevent companies from complying with them.

From Emergency Measure to Legal Authority

If the early aughts were defined by improvised shutdowns, the years since have seen governments formalize their power to control networks. What was once exceptional is now often embedded in law.

In India, the 2017 Temporary Suspension of Telecom Services Rules—issued under the Telegraph Act—provided a clear legal pathway for cutting connectivity. The Telecommunications Act, 2023, further entrenched the government’s ability to enact shutdowns, granting the central and state governments, or “authorised officers” the power to suspend telecommunications services in the interest of public safety or sovereignty, or during emergencies. The government has used these measures repeatedly, particularly in Jammu and Kashmir. India’s Software Freedom Law Centre’s Shutdown Tracker shows India as instigating more than 900 shutdowns, 447 of which were in Jammu and Kashmir.

In Kazakhstan, shutdowns have also become common. Over the years, the government has passed legislation that allows state agencies to shut down the internet. The 2012 law on national security enabled the government to disrupt communications channels during anti-terrorist operations and to contain riots. In 2014 and 2016, laws were further amended to expand the number of actors able to shut down the internet without a court decision, and a government decree in 2018 enabled shutdowns in the event of a “social emergency.” 

Elsewhere, governments have built or expanded legal and technical frameworks that enable similar control over information flows. Ethiopia’s state-dominated telecom sector has facilitated sweeping shutdowns during periods of conflict, including the war in Tigray, where the internet was disconnected for more than two years. In Iran, authorities have developed regulatory and infrastructural capacity to isolate domestic networks from the global internet, allowing them to restrict external visibility while maintaining limited internal connectivity. This year alone, Iranians have spent one third of the year offline. And amidst the ongoing war, Iranian officials have made it clear that the internet is a privilege for those who toe the government’s official line.

Even where laws do not explicitly authorize shutdowns, broadly worded provisions around national security or public order are routinely used to justify them. The result is a growing legal architecture that treats network disruptions not as extraordinary measures, but as standard tools for managing populations.

When that authority is exercised over a population beyond a state’s own citizens, the consequences can be even more severe. Israel’s Ministry of Communications controls the flow of communications in and out of Palestine and has used that power to shut down internet access during periods of conflict. Over the past two and a half years, Gaza has experienced repeated outages, and experts now estimate that roughly 75% of its telecommunications infrastructure has been damaged—leaving essential services severely disrupted.

Elections and the Expansion of Control

Historically, most blackouts have occurred during moments of intense political tension. But authorities are increasingly using them as a tool to preempt dissent.

In 2024, as more than half the world’s population headed to the polls, shutdowns followed. That year alone, authorities imposed 304 internet shutdowns across 54 countries—the highest number ever recorded, surpassing the previous record set just a year earlier. The geographic spread also widened significantly, with shutdowns affecting more countries than ever before. The Comoros imposed a shutdown for the first time, while other countries, such as Mauritius, instituted broad bans on social media platforms during elections.

At least 24 countries holding elections in 2024 had a prior history of shutdowns, putting billions of people at risk of disruptions during critical democratic moments.

What stands out is not just the scale, but the normalization. Notably, the number of shutdowns in 2025 broke the record set the year prior. Whereas network disruptions were once a rare occurrence, they are now a routine measure, increasingly treated by authorities as a standard response to periods of heightened political sensitivity. 

Civil Society Fights Back

Governments use all sorts of justifications—national security, curbing the spread of disinformation, and even preventing students from cheating on exams—for internet shutdowns. But civil society is watching, and documenting, network disruptions and their impact on citizens.

In 2016, as shutdowns became an increasingly common tool of state control, Access Now launched the #KeepItOn campaign to coordinate global advocacy against network disruptions. The campaign includes a coalition composed of 345 advocacy groups (including EFF), research centers, detection networks, and others who work together to report on, and fight back against, internet shutdowns. Anyone can get involved by signing on to campaign action alerts, sharing their story, or reporting a shutdown in their jurisdiction.

Ending this harmful practice remains the goal. In 2016, the UN passed a landmark resolution supporting human rights online and condemning internet shutdowns, and UN agencies have continued to warn against the practice. But the fight to change government practices remains an uphill battle, leading civil society—and even companies—to get creative. 

During repeated shutdowns in Gaza, grassroots efforts mobilised to distribute eSIMs so Palestinians could stay connected. In 2024, EFF recognized Connecting Humanity, a Cairo-based non-profit providing eSIM access in Gaza, with its annual award for its vital work. Satellite internet such as Starlink has been supplied to people in Ukraine and Iran, though it, too, is not immune to state control. Alongside these efforts, civil society continues to share practical guidance on circumventing shutdowns and maintaining access to information.

EFF’s mission is to ensure that technology supports freedom, justice, and innovation for all people of the world—and we’ll continue to fight back against internet shutdowns wherever they occur.

This is the fourth installment of a blog series reflecting on the global digital legacy of the 2011 Arab uprisings. Read the rest of the series here.